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Federico Rajola

Federico Rajola is a Full Professor of Business Organization and Decision Systems at the Faculty of Economics of the Università Cattolica del Sacro Cuore in Milan, Italy. He serves as the Dean's Delegate for Innovation and directs the CeTIF research center on Financial Technologies, Innovation, and Services, as well as the ILAB center for academic and technological innovation. His work spans organizational theory, decision systems, and the application of technology in financial services.

Business Organization Decision Systems Financial Technology Organizational Theory
Customer Relationship Management: Organizational and Technological Perspectives
Customer Relationship Management: Organizational and Technological Perspectives
2003
 Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation (Management for Professionals)
Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation (Management for Professionals)
2014