Groupware: Design, Implementation, and Use: 10th International Workshop, CRIWG 2004, San Carlos, Costa Rica, September 5-9, 2004, Proceedings (Lecture Notes in Computer Science, 3198)

This volume constitutes the proceedings of the 10th International Workshop on Groupware (CRIWG 2004) . The conference was held in San Carlos, Costa Rica, and followed the traditional CRIWG spirit: a relatively small number of attendees, lively discussions and participation during and between paper p- sentations, and a constructive and friendly environment, which promoted a high level of learning and collaboration. The previous nine CRIWG workshops were organized in Lisbon, Portugal (1995) , Puerto Varas, Chile (1996) , El Escorial, Spain (1997) , Buzios, Brazil (1998) , Cancun, Mexico (1999) , Madeira, Portugal(2000) , Darmstadt, Germany (2001) , La Serena, Chile (2002) , and Autrans, France (2003) . This 10th anniversary CRIWG exempli?ed the continuing interest in the groupwareresearcharea.Groupwareresearchersfrom 14 di?erent countriess- mitted a total of 71 papers. Each of the 71 papers was reviewed by two to three members of an international Program Committee, using a double-blind revi- ing process. Reviewers were carefully matched to paper submissions as much as possible to ensure expert assessments of the submitted research while avo- ing potential con?icts of interest. Reviews were usually extensive and contained many constructive suggestions for improvement. Based on the reviewers' rec- mendations 29 papers were ?nally accepted: 16 long papers presenting mature work, and13shortpapersdescribingworkinprogress.Theacceptedpaperswere grouped into seven themes that represent current pockets of interest in gro- wareresearch: knowledgemanagement, awareness, supportforcollaborationp- cesses, collaborativeapplications, groupwareinfrastructure, computer-supported collaborative learning, and mobile collaborative work.