The Joys of Complaining: The Complainer's Guide to Getting Even More

Are you not so great at complaining? Faced with an unsatisfactory meal in a restaurant are you more likely to leave muttering under your breath than air your grievance with the manager? For those of you who need a lesson or two in standing up for your rights The Joys of Complaining is a hilarious guide to getting what you want without losing either your temper or your sense of humor. A master of the art of complaining, Jasper provides expert advice