Giving Effective Feedback

Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. <b><i>Giving Effective Feedback</i></b> quickly walks you through the basics of delivering feedback that gets results, including:<br>* Choosing the right time to talk<br>* Engaging in productive dialogue<br>* Helping both star and struggling performers<br>* Developing a plan for effective follow-up<br><br><br><b>About HBR's 20-Minute Manager Series:</b><br>Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.<br><br>Advice you can quickly read and apply, for ambitious professionals and aspiring executives - from the most trusted source in business. Also available as an ebook.<br>