Shows human resource development (HRD) professionals how to measure organizational results within the domains of performance, learning, and perceptions using the effective and efficient Results Assessment SystemThis widely praised system simplifies the complex issues of assessment, enabling HRD professionals to clearly demonstrate their resultsReal-life examples illustrate how the principles workFrom the author of Analysis for Improving Performance , winner of the 1995 Outstanding Instructional Communication Award from the International Society for Performance Improvement and the 1995 Society for Human Resource Management Book AwardThis book presents a practical guide to building a successful, competitive, and cost-effective HRD practice that meets customers' needs.
