The hotel was old run-down But to Swiss-born Hugues Martin a young ambitious hotelier trained in the most illustrious European traditions it is a rough diamond tucked away on a quiet perfectly situated Manhattan street After begging and borrowing every penny he can scrape together Hugues purchases the building x and transforms it into one of the worldxs finest luxury hotels Under Huguesxs tireless exacting supervision the Hotel VendxFme is soon renowned for its elegance its efficiency its unparalleled service and discretion x the ideal New York refuge for the rich and famous as well as a perfect home for Huguesxs beautiful young wife and their daughter But when his wife runs off with a notorious rock star Hugues is suddenly a single parent to four-year-old Heloise x who will grow up happily regardless amid a fascinating milieu of celebrities socialites politicians world travelers and the countless hotel employees who all adore her As the years pass Hugues and the hotel are the center of Heloisexs life a universe of unexpected mysteries and pleasures crises and celebrations that make every day magical She longs to follow in her fatherxs footsteps and one day run the VendxFme with him New challenges mark her way an unexpected romance for Hugues and her own journey to hotel school in Switzerland The lessons she has learned at her fatherxs side in their exciting upstairs-downstairs world will carry her through it all as they illuminate a story no listener will forget Welcome to the Hotel VendxFme.