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Service America!: Doing Business in the New Economy by Karl Albrecht

Service America!: Doing Business in the New Economy

Karl Albrecht
203 pages
Irwin Professional Pub; 2nd ptg edition
Sep 1985
Hardcover
WSBN
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This classic service primer shows how to make service quality an imperative in the organization and increase profits with customer loyalty.
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About this book
Pages 203
Publisher Irwin Professional P...
Published 1985
Readers 0

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