Key Element Guide ITIL Continual Service Improvement: Aligned to the 2011 Editions by Stationery Office (Great Britain)

Key Element Guide ITIL Continual Service Improvement: Aligned to the 2011 Editions

Stationery Office (Great Britain)
95 pages
It Infrastructure Library
Jan 2012
Paperback
Computers & Internet WSBN
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The Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement
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About this book
Pages 95
Publisher It Infrastructure Li...
Published 2012
Readers 0